Returns & Refund Policy
Easy, transparent and customer-friendly returns
30-Day Return Window
We offer a 30-day return policy from the date of delivery. After this period, we cannot process refunds or exchanges.
Return Eligibility
We only accept returns if the item is:
- Damaged upon arrival
- Incorrect item received
- Wrong size sent by our team
Non-Returnable Items
Customized or personalized items are final sale and cannot be returned or changed.
Refund Process
- Refunds processed after inspection
- Approval/rejection emailed to you
- Refunds issued within 5β10 business days
Late or Missing Refunds
Check your bank first, then contact your provider. If unresolved, email support@boxsgift.com
Order Cancellation
Orders can be cancelled within 12 hours before processing begins.
Return Shipping
Customers pay return shipping. We recommend tracked shipping.
Need Help?
Contact us at support@boxsgift.com


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