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🚚 Free Shipping on All Orders – Limited Time!

🚚 Free Shipping on All Orders – Limited Time!

Exchanges, Returns and Refunds Policy

Returns & Refund Policy

Easy, transparent and customer-friendly returns

30-Day Return Window

We offer a 30-day return policy from the date of delivery. After this period, we cannot process refunds or exchanges.

Return Eligibility

We only accept returns if the item is:

  • Damaged upon arrival
  • Incorrect item received
  • Wrong size sent by our team

Non-Returnable Items

Customized or personalized items are final sale and cannot be returned or changed.

Refund Process

  • Refunds processed after inspection
  • Approval/rejection emailed to you
  • Refunds issued within 5–10 business days

Late or Missing Refunds

Check your bank first, then contact your provider. If unresolved, email support@boxsgift.com

Order Cancellation

Orders can be cancelled within 12 hours before processing begins.

Return Shipping

Customers pay return shipping. We recommend tracked shipping.

Need Help?

Contact us at support@boxsgift.com

Secure payments

Buy with confidence using the world’s most popular and secure payment methods

Satisfied or refunded

Our Buyer Protection covers your purchase from click to delivery

Free delivery worldwide

Our store operates worldwide and you can enjoy free delivery of all orders